Which data center provider hosts Pronto’s platform?
Our hosting provider is Amazon Web Services, an industry leader that hosts some of the largest applications on the Internet today.
Where are your servers located?
We have 5 Regional Caching Node locations positioned around the globe in North America, Europe, Singapore and Australia. Our primary data center is in Dublin, Ireland.
We chose to build the Pronto platform on the popular open source CMS WordPress which powers more than 20% of all websites on the Internet. WordPress provides a great framework for Pronto to build high-performing websites that look great and are easy to navigate. WordPress is also a great framework for our development team to build tools that enable you to manage your marketing initiatives
What’s your uptime?
We have an exceptional uptime record and boast 99.99% up time most months - see for yourself on our platform status page. Our platform is continuously monitored and our infrastructure team is on call 24x7 for support to ensure that if there’s a disruption it’s quickly resolved. For more info subscribe to our Operations Blog.
What security policies do you have?
Security is something we take very seriously with our platform. We’re hosted in a private Cloud behind a continuously maintained firewall and we keep all of our OS and application versions up to date with the latest security patches. We also have dynamic IP blocking, SSL administration, strong password policies, and key file system monitoring for threat detection.
Is my website backed up?
It sure is! We perform full system backups every day to ensure that we have the data needed to perform a complete restoration in the unlikely event of a disaster.