As a modern MSP, you use a lot of web apps to get work done. They help you send emails, plan projects, run marketing campaigns, and build your entire company. But you end up spending a lot of time managing these tools and moving data from one app to the other manually, or even worse, leaving data siloed and scattered across your apps.
It may be a cliché, but business truly is about relationships. If yours with your customers, vendors, and colleagues are strong, you’ll be more likely to have the flourishing, nourishing professional life everyone hopes for.
Maintaining congenial, long-lasting connections with clients involves a few basic behaviors, not least of which is showing that you care.