9 Best WordPress Maintenance & Support Companies

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Running a website is a never-ending job. In addition to creating new content and attracting visitors, you also have to keep up on routine care by running backups and updates.

Time spent on the latter is time you aren’t using to improve your site. Therefore, you may be looking for a solution that will enable you to devote your effort to more vital tasks.

In this article, we’ll cover nine of the best WordPress maintenance services that can handle mundane maintenance tasks as well as offer additional support. Here are our picks:

  1. Pronto Marketing: Full-service WordPress support for SMBs needing hosting, maintenance, and ongoing website help.
  2. WP Remote: Flexible management platform for backups, updates, security, and reports.
  3. WP Buffs: Frequent backups and updates with a weekly report.
  4. SiteCare: WordPress maintenance with monitoring, security, hosting, and additional support options.
  5. WordPress VIP: Enterprise-grade managed WordPress platform with support engineers and professional services.
  6. GoWP: Basic maintenance with extra security and premium support options available.
  7. Total WP Support: Solid maintenance with additional support included.
  8. Newt Labs: Good maintenance with free and paid support services.
  9. GoDaddy: Subscribe for an allotment of monthly fixes; no regular maintenance.

These services can take some of the routine work off of your plate so you can focus on what you do, and each also offers additional perks that could enhance your site.  Let’s find your perfect fit!

Why You Might Need a Maintenance Service for Your Website

Managing a website is no easy task. Staying on top of updates and backups is crucial to maintaining security and avoiding costly setbacks. Plus, you need to make sure your site is always performing at its best.

However, with all of the other responsibilities involved in running a website, regular maintenance is easy to push down on the priority list.

WordPress maintenance services can take over many of these routine duties, to ensure that they get done as often and as thoroughly as they should. This frees up your time for higher-level tasks.

However, finding the best WordPress maintenance service for your unique website is important, as different companies specialize in various aspects of maintenance and support.

On a basic level, you’ll want a service that handles updates for WordPress, along with any plugins and themes installed on your site. That way, you can rest assured that everything is running at its best and free of security flaws.

In addition, you’ll want to make sure the service you choose creates regular backups and stores them securely.

Many of the best WordPress maintenance companies also offer additional levels of support, such as developers who can assist you in improving or fixing issues with your website. Some companies also offer advanced security features, perform website monitoring, and can even optimize your site for speed and Search Engine Optimization (SEO).

9 Best WordPress Maintenance Services

Since each website is different, no single service will be the best option in every case. To determine which maintenance service is best for you, you’ll have to consider the strengths of each option and how they will apply to your situation.

Do you only need routine maintenance to handle mundane tasks like updates and backups? Would developer support help improve your website? Or do you want active monitoring to warn you in case your website goes down?

Let’s compare the best WordPress maintenance services and find the perfect fit for your needs.

1. Pronto Marketing

Pronto Marketing is a strong fit for small and mid-sized businesses that rely on their WordPress website but don’t want to manage hosting, maintenance, development, and everyday website updates across multiple providers.

pronto marketing wordpress maintenance services page

Our entry-level Technical Support plan covers the essentials, including managed WordPress hosting, maintenance, security optimization, plugin and WordPress updates, daily backups, 24/7 uptime monitoring, and emergency support. This makes it suitable for businesses that mainly want to hand off the technical upkeep of their website.

Automatic scaling from the Google Cloud Platform means that spikes in traffic won’t overload your website. You will also benefit from enhanced security features and efficient architecture to maximize loading times and user experience.

Where Pronto stands out from many traditional WordPress maintenance services is the amount of hands-on website support available beyond routine maintenance. Its Website Support plan gives businesses access to developers, designers, and copywriters for ongoing website changes, including new pages, content updates, design work, and development projects. The plan includes unlimited website edits and website projects.

Overall, Pronto is particularly well suited to growing businesses that need more help than a basic WordPress maintenance plan provides but don’t want the cost or complexity of building an in-house website team.

Key Features:

  • Managed WordPress hosting, maintenance, security, and backups
  • 24/7 uptime monitoring and emergency support
  • Planned and tested proactive maintenance
  • WordPress engineers for technical issues and maintenance
  • Unlimited website edits and projects with Website Support

Price: Offers three tiers of support starting at $99 per month (or $89/m with a yearly plan).

2. WP Remote

WP Remote is a solid choice for website management, particularly if you want a tool that combines backups, updates, and security in one dashboard. It offers flexible plans for individuals, agencies, and developers, making it easy to manage a single site or dozens at scale.

wp remote (1)

The platform takes care of daily backups with one-click restores, automated WordPress, theme, and plugin updates, as well as uptime monitoring. It also includes built-in malware scanning and firewall protection, so your sites stay secure without additional tools.

A clean reporting system makes it easy to track performance and share updates with clients. Agencies benefit from white-label options, bulk site management, and team collaboration features.

Key Features:

  • Daily backups with one-click restore
  • Automated updates for WordPress, themes, and plugins
  • 24/7 uptime monitoring
  • Security scanning and firewall protection
  • White-label client reports for agencies

Price: Plans start at $29 per month.

3. WP Buffs

WP Buffs is an attractive option because of its flexibility. With five different plans available, you can scale the service as your site grows to suit your evolving needs.

WP Buffs homepage banner

Like Pronto, WP Buffs offers 24/7 uptime monitoring and emergency support, to ensure that you’re always up and running. It also provides daily backups, while updating WordPress, themes, and plugins every week.

Weekly reports are another nice feature, so you can see exactly what you’re paying for and how much time you’re saving to devote elsewhere. Higher-tier plans include advanced security, speed optimization, and more.

Key Features:

  • 24/7 monitoring
  • Daily backups
  • Weekly updates
  • Weekly reports

Price: Plans start at $89 per month.

4. SiteCare

Similar to Pronto Marketing’s higher-tier Dedicated Support plan, SiteCare offers WordPress maintenance and support for businesses that want more than basic updates and backups. Its services cover routine WordPress maintenance, uptime monitoring, security, backups, and site restoration, with higher-level plans adding managed hosting, performance optimization, and more hands-on support.

Sitecare homepage banner

If you need help beyond routine maintenance, SiteCare also offers access to WordPress developers for troubleshooting, custom development, and other technical work. This makes it a good fit for businesses that want one provider to handle both the day-to-day health of their website and larger technical issues as they arise.

SiteCare also acquired Maintainn from WebDevStudios in July 2022. Maintainn’s customers and service assets were subsequently brought under the SiteCare brand. If you previously considered Maintainn for WordPress maintenance, SiteCare is now the relevant service to review.

This is a solid option for businesses that rely heavily on their WordPress website and want ongoing technical support without maintaining an in-house WordPress team.

Key Features:

  • WordPress updates and daily off-site backups
  • Uptime, malware, and security monitoring
  • Optional managed hosting, performance optimization, and development support

Price: Plans start at $95/m.

5. WordPress VIP

WordPress VIP takes a different approach from most of the maintenance companies on this list. Rather than focusing primarily on small and mid-sized websites, it is a managed WordPress platform designed for enterprises, publishers, and other organizations with demanding requirements for performance, security, reliability, and support.

WordPress VIP homepage banner

The platform combines managed WordPress hosting with 24/7 access to a global team of WordPress engineers. Support covers the WordPress core, themes and plugins, performance issues, security reviews, downtime, and other platform-related problems, with response-time SLAs varying by plan.

WordPress VIP also offers professional services for organizations that need help with larger technical projects. These include migrations and launches, performance testing and optimization, architectural consulting, platform upgrades, and preparation for high-traffic events.

This level of service is likely overkill for a small business website that simply needs plugin updates and backups. However, for large organizations running high-traffic or business-critical WordPress sites, WordPress VIP provides the infrastructure and engineering support that conventional maintenance plans may not be designed to deliver.

Key Features:

  • 24/7 support from WordPress engineers with response-time SLAs
  • Managed enterprise hosting with scalability and advanced security
  • Professional services for migrations, performance, architecture, and major launches

Price: Custom pricing. Contact WordPress VIP for a quote.

6. GoWP

GoWP offers pretty basic website maintenance, but the real standout element is its extensive lineup of support services. While these services aren’t cheap, they enable you to add a developer, designer, project manager, and copywriter to your team with the click of a button.

GoWP homepage banner

GoWP is a good choice for websites and agencies that are rapidly growing and need experienced professionals who can take their sites to the next level. If you have the budget available, this can be a worthwhile investment.

Key Features:

  • WordPress updates
  • Off-site backups
  • Daily security scans

Price: Plans start at $29 per month.

7. Total WP Support

Total WP Support offers a solid base of maintenance services, including multi-layered security, email and chat support, updates, backups, and monitoring. Plus, the Premium and Professional plans include small development and publishing tasks.

Total WP Support homepage banner

This is a great option for small teams and independent webmasters who might need help with minor improvements to their sites. For a very affordable cost, you can get daily maintenance and monthly assistance with small development tasks that might be too technical or specific for you or your team.

If you need more support, Total WP offers additional development time at a reasonable cost.

Key Features:

  • 24/7 monitoring
  • Regular updates
  • Malware scans
  • Database optimization

Price: Plans start at $49 per month.

8. Newt Labs

Newt Labs is a UK-based company with standard maintenance offerings, in addition to unlimited small website fixes included in its Core plan. This is a great value for handling all your updates, daily backups, and 24/7 monitoring, with the added peace of mind that you have support standing by for minor issues that come up.

Newt Labs homepage banner

Newt Labs charges additional fees for cleanups and fixes beyond what is included in your plan. However, with no contracts and a 30-day money-back guarantee, this service has a lot to offer at a reasonable price.

Key Features:

  • 24/7 monitoring
  • Regular updates
  • Daily backups
  • Unlimited small fixes

Price: Plans start at ÂŁ59 per month (about $79).

9. GoDaddy

GoDaddy doesn’t provide a traditional maintenance service, but it does offer WordPress Premium Support. This is a subscription service designed to give you quick access to support when you need to fix problems with your site. It also includes backups each time a task is started.

GoDaddy homepage banner

If you need development support, database management, or a website evaluation, GoDaddy has you covered. This is a good option if you have a list of non-urgent improvements you would like to make over time, and want the option of emergency support at an additional fee.

If you require more regular maintenance, however, you’ll need to look elsewhere.

Key Features:

  • Monthly allotment of support services
  • Quick help with WordPress-related issues

Price: Plans start at $49.99 per month.

Final Thoughts on the Best Companies for WordPress Maintenance

If you are tired of spending hours on mundane upkeep tasks or need expert help improving your WordPress website, a maintenance service can help you take the hassle out of running your site. Choosing the right service is important, so consider the strengths of each option above to determine which one will best suit your needs.

Do you need help maintaining and choosing the right plugins for your website? At Pronto, we can get your WordPress site into gear.

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