Terms of Service
By using the Pronto Marketing services, you agree to be bound by the following terms and conditions. Pronto Marketing reserves the right to change the Terms and Conditions at any time without notice, and your continued use of Pronto Marketing constitutes your consent to such changes.
The column on the right provides a clearer, plain English overview of the terms of service,
and is not legally binding.
1. DESCRIPTION OF SERVICES. Pronto will provide an ongoing set of online services, including website design, copy and editorial development, search engine optimization, and website updates as described on the signup page for each specific service.
This means…
We’ll provide the relevant service to you based on your subscription to our services.
2. LIMITATIONS OF SCOPE. Pronto will not be responsible for work that is beyond the scope of services set forth in the subscription plan in effect at the time Client initiates the service. Any changes to the scope of services will not be effective unless approved by both parties.
This means…
We provide services in accordance with your subscription, and while we are flexible in response to certain requests to alter the scope of work, there are limitations beyond which additional charges may occur.
3. MANAGEMENT RESPONSIBILITY. Pronto will provide certain tools, methods, and resources to Client that are intended to help Client grow and build its business. However, Client is fully and exclusively responsible for its own business performance and Client satisfaction. In addition, Client has full and exclusive responsibility for understanding and ensuring compliance with any regulatory, legal, or contractual obligations related to Client’s business, including without limitation, data held by Client and its Clients, information provided by Client to Clients and/or other third parties and any safeguarding and security measures that may be required. Pronto may participate in implementing needed systems services and functions, but Client is solely responsible for the final outcomes, actions taken, and results produced.
This means…
We provide services in accordance with your subscription, but you are ultimately responsible for the success of your business, including compliance with any legal or regulatory requirements.
4. PAYMENT FOR SERVICES. For Websites: Client will be charged their Website Build Fee according to the payment terms in their quote; they will be charged their Support and/or Platform Fee starting immediately after completion of the website build and recurring every thirty (30) days thereafter.
For all Other Services:
The date that Client signs up for their initial recurring service with Pronto — not including Website Builds — is their “Billing Cycle Date.”
Some services have a one-time Setup Fee which will be charged upon signup (on the initial Billing Cycle Date). For services without a one-time Setup Fee, Client will be charged their Monthly Recurring Fee once Pronto’s work on a service has commenced (the first charge will be prorated for the month based on the Billing Cycle Date); Client will then be charged their Monthly Recurring Fee in full starting on the next Billing Cycle Date.
If Client opts for a Yearly Recurring Fee for services, they will be charged the full Yearly Recurring Fee upon signup, with subsequent years’ charges on the same date. For all services with One-time Fees and no Monthly Recurring Fee, Client will likewise be charged the full amount upon signup.
Invoices will be generated for every charge, and payment will be made by Client via automated credit card transactions. Pronto reserves the right to discontinue all services if past due balances are left unpaid for 10 weeks or more and to collect late-payment charges of 1.5% per month on those balances.
This means…
Your payments will be made via credit card, some upon signup, some when the work begins, and some based on your signup date (or “Billing Cycle Date”); in all cases, the payment schedule for your specific services will be made clear to you upon signup. Unpaid invoices may result in penalties.