Online Ad Campaign Yields a 17% Increase in Conversions for Law Firm

Overview

Stuck with stagnant results, Buckingham, LaGrandeur, & Williams approached Pronto to revamp their efforts in Google Pay-Per-Click (PPC) ads to boost their online leads and overall conversion.

COST PER CONVERSION (CPC) DECREASE
33%
CONVERSION
INCREASE
17%
WEBSITE CLICK
INCREASE
14%

Background

Buckingham, LaGrandeur, & Williams is a local law practice in western Washington. Founded in 1990, the firm focuses on providing high-quality legal services at a reasonable price for family law and personal injury cases.

THE PROBLEM

Diminishing Google Ad Performance

Law firms are one of the most competitive industries for PPC advertising. Statistics from 2020 showed that, on average, legal services carry a conversion rate of 4.35% and a click through rate of 1.35%. Buckingham, LaGrandeur, & Williams’ campaigns were not quite meeting industry benchmarks despite having a decent budget of $1,000 per month.

As a result, Buckingham, LaGrandeur, & Williams were looking to transform their PPC campaigns to acquire more leads and get ahead of their competition in Renton and King County, Washington.

The Pronto team offered their expertise to help reconstruct our Google Ads strategy for stronger and more targeted results in the Renton, Washington area."

Boyd F. Buckingham
Partner

Keyword optimized landing pages yielded 766 ad clicks and 96 conversions for Buckingham, LaGrandeur, & Williams over the last year

THE SOLUTION

SEO Analysis, Optimization, and Execution

Keyword Research & Targeted Ads

To address Buckingham, LaGrandeur, & Williams’ problem, we compiled specific information about which services they were looking to target and in what area. 

Based on this information, we performed keyword research specific to their target services and locations to aid with forming the campaign structure. Next, we wrote custom ad copy and created highly targeted landing pages specifically designed for PPC. 

The location target encompassed a 60-mile radius around Renton, WA. With this, we created unique ad groups and landing pages for three target services: Child Support Lawyers, Divorce Lawyers, and Family Lawyers. 

This ensured that all leads got the specific information they were looking for on both the ad and landing page.

 

Optimized Campaign Structure

We had first used a manual $15 CPC approach, but due to a shift in Google’s ad platform, our team decided to change course by implementing a Target Cost-Per-Action (CPA) campaign set at $50 in November 2020. 

By using Target CPA, Google automatically sets bids to help get as many conversions as possible at or below Buckingham, LaGrandeur, & Williams’ target CPA.

Since the firm had been running Google Ad campaigns for a long time, there was enough historical data for Google’s algorithms to effectively bid, and the results from November 2020 to May 2021 were significant.

We were very impressed by the process Pronto put forth. They worked with our team intently to turn our resources into carefully targeted ad campaigns with both budget and conversions in mind."

Boyd F. Buckingham
Partner

Triggered by a new targeted CPA strategy, Buckingham, LaGrandeur, & Williams has had a steady increase in their conversions since the beginning of 2021

The Outcome

An Increase in Ad Clicks and Conversions at a Lower Cost Per Conversion