Is my website actually mine or could Pronto Marketing hold it hostage?

It’s yours. Hosting with us is a service, not a claim on ownership, and you can leave any time with your site intact.

We host for two reasons: to keep your site fast for visitors, and to keep it patched, monitored, and secure. That’s it, and it’s spelled out in your service agreement.

Here’s what backs that up:

• You control your own domain. Your DNS stays in your name, so you decide where your site points, any time, without needing anything from us.
• Full login access. You can log into your hosting account and pull your files, database, and WordPress backend whenever you want, no waiting on us.
• A portable backup, whenever you need one. Request an export in a standard WordPress backup format and we’ll get it to you, or if you’d rather not deal with the technical side, we can handle the full migration for you as a one-time service.
• Enterprise-grade hosting, not a walled garden. We host on Kinsta, a top-tier managed WordPress platform, the same infrastructure you could take your site to directly if you ever wanted to.

Most clients end up with more visibility and control than they’d get from a budget host, because keeping you locked in was never the plan.

Read this page to understand the advantage of hosting with Pronto vs. DIY web hosting.