Frequently Asked Questions

We aim to get back to you and start work on all requests within 8 hours of submission. Complete resolution of requests depends on their size and scope:

• Small requests, such as single page change, we aim to solve within 24 hours
• Medium requests, such as multiple page changes, we aim to solve within 72 hours
• Large requests, such as multiple new page additions, can vary greatly, but we aim to solve these within 5 business days or longer if this is a larger project