Digital Marketing Blog & WordPress Resources for Small Businesses

Brand Building

Customer service – remembering the basics

For almost any business, customer service is something that has to be perfect; indeed many go so far as to implement advanced solutions all in the name of differentiation. Sometimes, however, it’s really just

By Tim Kelsey
•
April 23, 2013

Uncategorized

How we learn from customer feedback

In our experience we’ve found that great customer service is a battle of inches. There isn’t a single magic switch you can flip where you’re suddenly delighting your customers to their heart’s content. We

By Tim Kelsey
•
April 12, 2013

Uncategorized

4 Website Building Options for Your New Site

Let’s face it, every company considering any new products or services wants to know what alternatives are out there. This is especially true when it’s an important relationship for a key area of your

By Tim Kelsey
•
April 5, 2013

Uncategorized

Planning the First 6 Months of Your New Website

In August 2012, we launched a new website targeting health and fitness clubs on a subdomain. I’d like to share some of the data we’ve collected over the past six months, so you can see

By Tim Kelsey
•
February 15, 2013

Websites

A WordPress update, new alert bars and more!

Update to WordPress 3.5.1 On Thursday, we updated our WordPress platform from version 3.3.2 to the latest version, 3.5.1. The upgrade took place at 4:00am UTC and none of our sites experienced downtime during

By Tim Kelsey
•
February 8, 2013

Brand Building, SEO

Build Brand Authority With Real Company Shit (RCS)

Google loves brands. Eric Schmidt once said, “Brands are the solution, not the problem…” This fundamental belief isn’t going to change anytime soon. Why do brands dominate Google? Because people love brands; brands are

By Tim Kelsey
•
January 14, 2013

Resources to build, maintain, and promote your WordPress website

Customer service – remembering the basics

Are Facebook Ads a Waste of Money?

How we learn from customer feedback

New Google+ profile layout: Does the size (of your cover photo) matter?

4 Website Building Options for Your New Site

How to tell if Pinterest is right for your business

Planning the First 6 Months of Your New Website

A WordPress update, new alert bars and more!

Build Brand Authority With Real Company Shit (RCS)

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