Digital Marketing Blog & WordPress Resources for Small Businesses

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Expect and demand excellent customer service

In order to truly satisfy and wow your customers, you need to know what the experience feels like yourself. This will help you internalize customer service and provide insights into ways you can improve

By Tim Kelsey
•
January 3, 2014

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Pay attention to customer service everywhere

Customer service is everywhere. You can experience it with a bank teller, in a restaurant bathroom, at a gas station, from your gardener, and even your family and friends. It’s the way people or

By Tim Kelsey
•
December 14, 2013

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Pronto’s creative evolution continues

The most effective businesses are constantly evolving to meet the needs of their customers. Just as fashion changes so do your customers’ habits, not to mention technology. No longer happy to see static pages

By Tim Kelsey
•
November 26, 2013

Online Advertising

Connect your online and offline conversion analytics with Call Tracker

Have you heard the good news? We recently released an add-on service that allows you to not only track how many calls are coming through your website, but also how those people discovered your

By Tim Kelsey
•
November 14, 2013

Uncategorized

Let’s face facts – you’re not gonna go viral (and you really don’t need to!)

It is becoming an office routine: we get to work, flip on our computers and immediately check our Facebook page or email. There’ll be work messages, (which are ignored of course), and probably several

By Tim Kelsey
•
November 1, 2013

Uncategorized

Using Google Analytics as your marketing data center

There have been some subtle but very important changes to Google Analytics (GA) over the past few weeks. While all the same functionality remains, Google has added some new reports which make it clear

By Tim Kelsey
•
October 25, 2013

Websites

13 Terrible Mistakes You Cannot Afford To Make

Websites come in so many different layouts and styles that it can be mind-boggling at times. That being said, when you see an out-of-date website, or one that looks like it was designed to

By Tim Kelsey
•
October 16, 2013

Uncategorized

Page Load Performance Insights

There are a number of case studies that have been conducted regarding website performance and how website speed affects user experience, click through rates and ultimately conversion rates – which is what we’re really

By Tim Kelsey
•
October 8, 2013

Windows 10 End-of-Life: Marketing Playbook for MSPs to Upgrade Clients to Windows 11

Resources to build, maintain, and promote your WordPress website

Expect and demand excellent customer service

Pay attention to customer service everywhere

Pronto’s creative evolution continues

Google Hummingbird – everything you’ve always wanted to know (but were too afraid to ask)

Connect your online and offline conversion analytics with Call Tracker

Let’s face facts – you’re not gonna go viral (and you really don’t need to!)

Using Google Analytics as your marketing data center

13 Terrible Mistakes You Cannot Afford To Make

Page Load Performance Insights

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